Set effective objectives, goals and targets to avoid falling off a cliff. Having a deep sense of confidence in your own judgment and abilities can often be at odds with reality. Just as a lack of confidence is a problem, too much confidence leads us to...
You have heard it all before, it’s time to hear it again: to give your business a competitive advantage, stop selling products and services and sell your vision and mission instead. If you have ever started a business, you may have agonised over your...
Australian CPI rose by 1.8% over the last quarter, while inflation during the last twelve months has been 6.1%. Last year $100 in the bank would have earnt you next to no interest. Today, that same $100 is only worth $94. While you technically still...
Understanding your business growth type will impact strategy and profits. Recently, I was fortunate enough to work with a rapidly growing business that grew by over 100% compound annual growth rate (CAGR) over three years. Anything over 40% CAGR can be...
To succeed with your CRM project, focus on the personal success of each sales rep. I recently came across a 2017 CIO magazine article which posited that over a third of customer relationship management (CRM) projects fail. Even more interesting is that...
Search the internet for “how to grow a business” and you’ll be flooded with tips, tricks and advice ranging from culture, customer experience and social media to strategy, risk-taking and breakthrough branding, to name just a few. While much of this...
With surging inflation, upwards wages pressure and economists forecasting a 50% chance for recession, how does a small-to-medium-sized business (SMB) owner in Australia make an informed decision about whether or not to increase their prices? The...
User-friendly dashboards constitute a basic aid in decision-making. Data-driven businesses leverage clear and interactive dashboards to make life easier for staff and management. Efficient dashboards communicate information at a glance, enabling users...
For most businesses, generating high-quality quotes can be a logistical nightmare. The vortex begins with make to order products. These products are complex with multiple variables from impact price, production schedules and materials. When it comes to...
The drive to automate is relentless. But, unfortunately, it’s bound up in the assumption that automation will automatically result in reduced costs, higher productivity and improved production quality. With all the benefits on the horizon, how could...
The idea of a highly efficient, cost-effective, intelligent, and streamlined manufacturing process is the ultimate goal of all manufacturers. A situation where you know the precise materials used at each stage, you know where each product sits at any...
Speaking generally, operational excellence is created through the team's state of mind. Achieving it is a mindset change, as it is underpinned by the journey rather than the destination. Primarily it is about continuously investing and developing the...